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DBA-kunder kontaktes af svindlere

Danmarks største handelsplatform på nettet er ikke fri for fupmagere.

IT
I 2008 blev Den Blå Avis - herunder dba.dk - købt af amerikanske eBay for 2,1 mia. kr. Foto: Sisse Dupont

Da epn.dk i weekenden fortalte, hvordan svindlere tager nye metoder i brug for at fuppe danske nethandlende, tikkede der mails ind fra læsere, som havde oplevet alverdens fupnumre.

I flere af mailsene gik samme ord igen: Dba.dk.

Blandt andet beskrev Ebbe Kronborg fra Holstebro, hvordan en falsk køber på dba.dk havde forsøgt at fuppe ham i forbindelse med salget af et keyboard. Og det er ikke usædvanligt.

Siden 2010 har dba.dk haft besøg af såkaldte Nigeria-svindlere, der forsøger at franarre sælgere tusindvis af kroner.

»Vores system opsnapper mange af svindelforsøgene, men når en bruger henvender sig til os og fortæller, at vedkommende er blevet forsøgt snydt, tager vi selvfølgelig affære,« siger Lene Kristensen, kundeservicechef i eBay, der ejer dba.dk.

Nigeria-svindlernes fremgangsmåde er som regel denne:

De skriver, at de er interesseret i at købe en specifik vare, du har til salg. Henvendelsen sker via sms eller mail og er som regel skrevet på engelsk eller gebrokkent dansk.

De vil have dig til at sende varen. Oftest til udlandet. Nogle gange sender de dig en falsk udenlandsk check eller et ”bevis” for, at de har overført penge via en anerkendt bank eller via f.eks. Western Union. Dokumentationen er falsk, pengene er ikke overført, og sender man varen, modtager man aldrig efterfølgende betaling.

Det er blot endnu et felt, hvor vi som forbrugere må være på vagt over for folk, som ønsker at snyde og bedrage.

Ebbe Kronborg.

Den svindler, som kontaktede Ebbe Kronborg, havde en anden fremgangsmetode. Under denne artikel kan du læse hele mailkorrespondancen mellem Ebbe Kronborg og ”Michael Howard,” som svindleren kaldte sig.

Ebbe Kronborg har aldrig tidligere været udsat for svindelforsøg på dba.dk. Han finder det skræmmende, at »gode, gamle og sikre netværktøjer” som DBA og PayPal bliver brugt til at snyde folk.

»Men jeg er som sådan ikke overrasket. Det er blot endnu et felt, hvor vi som forbrugere må være på vagt over for folk, som ønsker at snyde og bedrage,« siger Ebbe Kronborg.

Lene Kristensen er ærgerlig over, at udenlandske svindlere bruger dba.dk. Heldigvis er det ganske få brugere, der hopper i svindlernes fælde, og dba.dk lancerer løbende nye tiltag, der er med til at dæmme op for svindlen.

»Senest har vi bedt nogle af vore brugere om at validere deres konto med NemID for at sikre et sikkert handelsmiljø. Vi er ikke naive og tror, at svindlen kan fjernes fuldstændig, men vi kan sørge for, at den minimeres,« siger hun.

Nigeria-henvendelser er ikke den eneste slags fupnummer, der florerer på dba.dk. Nogle svindlere opretter annoncer for en vare, beder sælger forudbetale for varen og undlader så at sende varen. Dba.dk har tre gode råd til, hvordan man undgår dette:

  1. Vælg en sælger, som er NemID-valideret. Dette er din sikkerhed for, at sælger er, hvem han/hun giver sig ud for at være.
  2. Kan du ikke hente varen personligt, kan du betale varen via PayPal, hvor du automatisk er dækket af køberbeskyttelse. Det betyder, at du er dækket, hvis varen ikke svarer til beskrivelsen eller mod forventning ikke modtages.
  3. Bed om en kvittering, hvis der er tale om en ny vare.

.

Herunder følger mailkorrespondancen mellem Ebbe Kronborg og ”Michael Howard.” Fupnummeret begyndte med, at ”Michael Howard” over sms spurgte, om Ebbe Kronborgs keyboard stadig var til salg.

----- Original meddelelse -----

From: Ebbe Kronborg

To: friedlhow@outlook.com

Subject: Keyboard

Date: Wed, 1 Oct 2014 10:11:06 +0200

Hej,

Ja, keyboardet er stadig til salg. Jeg har dog samtidig med dig fået en anden forespørgsel på keyboardet.

Sælges efter først til mølle princippet :-) !

mvh

Ebbe Kronborg

Holstebro

----- Original meddelelse -----

Fra: Michael Howard <friedlhow@outlook.com>

Til: Ebbe Kronborg

Dato: Ons, 01. okt 2014 14:33

Emne: RE: Keyboard

I am not fluent in your language and i hope you don't mind me writing you in English ..I am interested in buying it and i would like to get it as soon as i can, so I would appreciate if you can answer the few questions below:

Why are you selling it?

How much do you want for it?

How long have you owned it?

Is there any fault i should know about?

What do you think of this and why do you think i should buy it?

Sorry about the too much of question. I hope to hear from you soon, and i will make all transportation preparations for it to be transported to my home in America. If possible can you send me some recent picture of it ?

Thanks Michael.

----- Original meddelelse -----

From: Ebbe Kronborg

To: friedlhow@outlook.com

Subject: Re: RE: Keyboard

Date: Thu, 2 Oct 2014 16:06:12 +0200

Hi Michael

Are you in Denmark now? 

Basically I don't want to be involved in any shipment. My sale of the keyboard is only for pick up at my house. Can you do that ?

We are selling because we do not use it anymore. It works perfect - I just played a bit again yesterday evening. Only thing not working 100% is the music stand (to hold the nodes) - this is broken in the left side as far as I remember.

Price is fixed at 500 DKK.

br

Ebbe

----- Original meddelelse -----

Fra: Michael Howard <friedlhow@outlook.com>

Til: Ebbe Kronborg

Dato: Tor, 02. okt 2014 22:24

Emne: RE: Keyboard

I agree with the price and i'm satisfied with the condition too. I am buying it internationally to my home in America and i would pay you through PayPal as it is the fastest & easiest way for me to make payment at this moment, do not worry about paypal charges, i will take care of that and about the transportation, i shall arrange for a transport agent to come to your home directly for the pickup .

so if you accept this transaction, you should send me your info requested below if you have an account already with paypal:-

name :

payPal email :

mobile number:

total price :

or you should send me a PayPal money request, so that i can proceed with the transfer and then we can arrange for my transport agent to come for the pick up, after you receive your money. I will need your home address too for the pick up to be arranged.

i expect your reply soon :) .

Michael.

Sammen med nedenstående mailsvar lavede Ebbe Kronborg herefter en PayPal ”money request” via sin PayPal-konto på 520 kr.

----- Original meddelelse -----

Fra: Ebbe Kronborg

Til: Michael Howard <friedlhow@outlook.com>

Dato: Fre, 03. okt 2014 11:27

Emne: Re: RE: Keyboard

Hi Michael,

Agreed. Paypal request as agreed.

I have added 3,4% + 2,6 DKK in crossborder Paypal transfer expences.

I will pack the keyboard including cables and stand in a way that it can be safely send to you.

Any arrangement and cost related to the shipment is your responsibility.

Pickup of the keyboard can be arranged at either my home address (outside normal working hours 7AM - 4.30 PM) or my work address (normal working hours 7.30 AM - 5.30 PM)

Just let me know what is your choice.

Home address: Saerkaerparken 15, 7500 Holstebro

Work address: SKOV A/S, Hedelund 4, 7870 Roslev

best regards Ebbe

----- Original meddelelse -----

Fra: Michael Howard <friedlhow@outlook.com>

Til: Ebbe Kronborg

Dato: Fre, 03. okt 2014 11:30

Emne: RE: Keyboard

Alright... Make sure you end the advertisement immediately. I will be sending the payment shortly and i will email you when am done with it.

Michael.

Herefter modtog Ebbe Kronborg to mails fra PayPal, som var falske. I mailsene stod det, at der var overført 4.170 kr. til Ebbe Kronborgs PayPal-konto, og at han straks skulle videresende 3.650 kr. til et transportfirma, som ville afhente keyboardet.

Ved at kontrollere sin PayPal-konto kunne Ebbe Kronborg se, at han ikke havde modtaget de 4.170 kr. Samtidig modtog han denne mail:

Fra: Michael Howard <friedlhow@outlook.com>

Til: Ebbe Kronborg

Dato: Fre, 03. okt 2014 12:28

Emne: RE: Keyboard

I have just completed the transfer and you should have gotten the confirmation email from paypal already, if not please check your junk or spam folder in your mail box for paypal's confirmation mail.

So i would be expecting to receive the address where the pick up would be made, i also made an additional payment of 3,650dkk for the Shipping Agent Pick Up Fee and i am sure you must have noticed that, according to paypal's policy you'll have to send the extra amount to the Transport Company through western union (www.westernunion.com) right away and then send the western union Information to PayPal for verification.

I'll be using Global Lines for the pick up, it's an America based Transport company but they have branches all over the world and with them i am rest assured of a safe delivery to my home in California as i have been using them for a long time.

I will need you to send the excess funds i transferred to your account to my transport company's Headquarters where they normally confirm any commission payment made via western union money transfer (this payment can be done from the post office, as they usually have a western union agent there). Here is my shipping agent's Headquarters information needed to send the money through western union.

Name: Jennifer Layson

Address: 3065 S Virginia Street

City: Reno

State: Nevada

Zip Code: 89502

Country: USA

You should send the money soon so that the Pick Up would be scheduled and you would know when the Pick Up would commence, please make sure you're home when the agent comes around. So just make sure you send the extra amount to the Shipping Company right away so that your account can be credited immediately.

If you will need any piece of my information for documentation please ask me for them, and all other documentations should be prepared by my Pick Up Agent during pick-up.

I will advice you to check your inbox or spam/junk folder for the paypal confirmation email if you can't find it in your inbox...

It's Nice Doing Business With You.

Michael.

Ebbe Kronborg var nu overbevist om, at der var tale om et svindelnummer og afbrød derfor handlen - og korrespondancen.

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