Harvard Business Review

How to Regain Your Boss's Trust

Foto: Colourbox, kollage: Mattias Grøndal

You’ve lost your supervisor’s trust. Now what? That pit in your stomach likely stems from the uncomfortable realization that your status and chances for advancement have taken a sudden and unwelcome hit.

The first step in solving this dilemma is to discern whether the unfortunate event called your integrity or your competence into question. As I describe in my book, “The Truth About Trust”, our willingness to rely on others rests on these two distinct pillars. Integrity - the willingness to act fairly and honor commitments - is what usually comes to mind first when we think about trust. Yet competence - the possession of skills required to complete a task - is no less important...

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