Harvard Business Review

A Simple Way to Be More Assertive (Without Being Pushy)

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In the workplace, we all run into conflict. Many of us would love to speak up and assert ourselves to correct it. But speaking up can be difficult, especially if you are shy, lack confidence or come from a culture in which it is inappropriate to speak up.

But there is hope for the chronically unassertive among us. Here is a formula that might help you display more confidence in one-on-one interactions:..

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