Washington Post

Inside Facebook, the second-class workers who do the hardest job are waging a quiet battle

Content moderators work at a Facebook office in Austin, Texas, on March 5, 2019. Foto: Photo for The Washington Post by Ilana Panich-Linsman The view of north Austin from a Facebook office. Foto: Photo for The Washington Post by Ilana Panich-Linsman

AUSTIN, Texas - The thousands of people who do the bulk of Facebook's work keeping the site free of suicides, massacres, and other graphic posts are not Facebook employees. As contractors employed by outsourcing firms, these content moderators don't get Facebook's cushy six-month maternity leave, aren't allowed to invite friends or family to the company cafeteria, and earn a starting wage that is just 14 percent of the median Facebook salary...

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