Washington Post

Lyft is taking the human judgment out of some safety decisions

Foto: Josh Edelson/AP

Lyft drivers who have been banned from the ride-hailing app may soon get a second chance.

The company has imposed a new standardized protocol for determining whether to ban drivers who may pose a safety threat to passengers. Lyft is also reducing the roles of the trained specialists hired to make the judgment calls on whether to boot them...

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