Washington Post

Small businesses turned to technology to survive the pandemic. But it may not be enough

An employee carries a produce crate outside the Fresh Goods warehouse in Long Island City, New York. Foto: The Washington Post/Calla Kessler

Everything about Uncle Bobbie's Coffee and Books was designed to be experienced in person. Flipping through the pages of its carefully chosen selection of books, milling around and talking to neighbors over an espresso, crowding in to hear speakers at free events.

When Philadelphia announced its shelter-in-place order to slow the spread of the coronavirus on March 16, the three-year-old bookstore had to rethink how it was going survive...

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