For Jennie Ballesteros, having the wings of a United Airlines flight attendant ceremonially pinned to her chest was the fulfillment of a dream she'd held onto for years - ever since some crew members she served as a waitress told her she might have what it takes.
"I'm going to make it," Ballesteros recalls thinking. "I'm going to have some security. A retirement. A 401(k). This is an amazing job. I was just so happy."..