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Amazon unveils a ’smarter’ Alexa. Its AI has a lot of work to do

Dave Limp, senior vice president of devices and services, speaks at Amazon's headquarters in Crystal City, Va., on Wednesday. Photo: The Washington Post by Eric Lee
Washington Post
Geoffrey A. FowlerThe Washington Post

Alexa, can you be as smart as a chatbot?

On Wednesday, Amazon previewed a new version of its popular voice assistant powered by what it called ”smarter and more-conversational” artificial intelligence. It’s like Alexa crossed with ChatGPT.

The announcement was an acknowledgment of a stark reality for one of Amazon’s showcase products: Alexa has lost its…

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